Circulation & Help Desk Staff
Welcome to the Circulation and Help Desk!
We are basically the hub for circulating collections and area usage here at Barnard Library. Do you need help using the CLIO database to find titles/resources in our collection? Do you need help locating a specific call number? Confused about a due date or fine on your Library account? Do you want to know what Borrow Direct is because you see our copy of a title isn’t available? Are you a new Barnard community member who is unfamiliar with PawPrint station use? Can’t find our scanners or need help using them? Would you like to know where our Study Rooms are and how they are shared? Can’t find our Media section or confused about how to get to our Archives department? Are “Where are the personal Librarians?” or “How do I get to the IMATS service window?”, “Where is this Zine collection everyone is talking about?” and other directional questions taking up mental space? Need an Iphone or USB type C phone charger? Laptop charger? Whiteboard markers? The staff here will help you sort these concerns out.
A note about how we provide service here
We do the best we can to be a welcoming and helpful service point for our users. This means we hold ourselves to BLAIS community guidelines when communicating with and/or providing the above services to you. We take this opportunity to remind everyone that we need our users to hold themselves to this same standard so that we can learn, study and grow in an environment with respect and care for everyone as its foundation. Compassion, encouragement and kindness outshines entitlement and oppression here. In real time, this means we and users of the library interact in the following way at our Circulation and Help Desk and anywhere else in the library:
Inclusivity and anti-oppression: We provide a space where people can expect to work in an atmosphere free of racist, sexist, homophobic, ableist, elitist, entitled, and unjust attitudes, comments, behaviors, and actions. We also provide a space free of inappropriate policing of fellow community members, and visitors of our library.
We do not tolerate or entertain harassment of staff and users. This means any of the categories above, and includes hate speech, or fundamentalism of any kind. Visitors violating these guidelines may be refused of service or depending on the situation, asked to leave.
In this space harassment includes offensive verbal comments related to gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age, religion, creed, class, and/or deliberate intimidation, stalking, following, trolling, heckling (verbally, physically, electronically) disruption of displays or library events, non-consensual physical contact, and unwelcome sexual attention.
We all strive to avoid reproducing social hierarchies, that historically 'other' people from marginalized identities in many higher education spaces. Instead, we are deliberate in our efforts to gift dignity in our collection (by making those with less privilege more visible and celebrated) and our service (warmth and invitation to access instead of ranking and ridicule). This benefits everyone, everywhere.